Jackson Apartment FAQs

Some things you just have to see for yourself, and Jackson Apartments is definitely one of them. Head to our website to schedule a tour online, give us a call at (206) 322-1139, or stop by during office hours. We'd love to show you around.

Head to our floor plans page, browse our available apartments, and click on the one that catches your eye. From there, select "Check Availability," then "Lease Now," and enter your preferred move-in date. Fill out your lease term, hit "Apply Now," and you're on your way through our secure online application process. Prefer to apply in person? Stop by the office and fill out a paper application with our screening form.

Getting started is easier than you think. You'll need to provide bank statements and pay stubs, and our screening form has the full details on everything required.

To qualify, your combined household income needs to be at least 3 times the monthly rent. If you're using a guarantor, they'll need to show a gross income of at least 4 times the monthly rent.

Finding a lease that fits your life should be the easy part. We offer flexible lease terms between 12 and 15 months, so you can settle in on your own terms.

Out of care for our community, subleasing is not permitted at Jackson Apartments. However, you're welcome to add a roommate to your lease and then remove yourself, allowing them to take over. Please note that they'll need to go through our standard screening process and qualify with a gross household income of at least 3 times the monthly rent.

We want every resident to feel safe and protected in their home, which is why renters' insurance is required. All leaseholders need a policy with $300K personal liability coverage, with all leaseholders listed and Avenue5 noted as the third party of interest.

When it's time to renew your lease, we've got you covered. You'll receive an offer letter at least 120 days before your lease ends, giving you plenty of time to plan ahead. Just let us know your renewal plans, and we'll send over your renewal lease for e-signatures.

Yes! Jackson Apartments is proud to participate in the MFTE program, offering income-qualified homes in the Central District so more residents can be part of everything Jackson has to offer. Reach out, and our team will be happy to walk you through your options and answer any questions about eligibility and availability.

Yes, there is a $60 application fee to secure your new home at Jackson Apartments. Per Seattle's fee policy, no additional move-in fees apply.

We want you to feel at home and make your space your own; however, some restrictions do apply. You're welcome to decorate and personalize your home to match your style, but please note that any modifications made to your apartment must be restored to their original condition before move-out. 

We understand that plans can change. If you need to break your lease, a break-lease fee and buy-out agreement will apply within the timeframe outlined in your lease. Our team is happy to help; just get in touch, and we'll walk you through the details.

Please note that we require 20 days' notice before the end of your lease, or 20 days before the end of the month for month-to-month residents.

We're here to make sure your move-out day goes as well as your move-in did. Submit your notice to vacate within the required timeframe, and if needed, place a loading dock or elevator reservation in advance. At the end of office hours on your move-out day, turn in your keys to complete the process.

If you move out after office hours, we kindly ask for an email with photo timestamps of your move-out and the location where your keys will be left.

Your security deposit refund typically takes 2 to 3 business weeks from the day the check is cut. Checks are usually processed on the Wednesday following the week your Final Account Statement is completed.

Your security deposit is $500 for standard approval, and your holding deposit will be applied toward it. For conditional approval, the security deposit is one month's rent. Don't hesitate to get in touch if you have any questions.

Utilities are not included in the rent and are billed separately. If you have questions about what to expect, feel free to contact us, and we'll help you plan ahead.

To stay connected at home, you'll have access to three convenient internet service providers: Xfinity, CenturyLink, and Astound.

Paying your rent is easy and flexible at Jackson. You can make payments through the Resident Portal online via BILT, or by cashier's check or money order.

Yes, there is a $6 monthly maintenance fee for LuxerOne, our package locker service that keeps your deliveries safe and secure until you're ready to pick them up.

Yes, parking is available at our community. We offer standard garage parking for $275 per month and EV charging garage parking for $310 per month, so you can choose the option that works best for you.

Yes! For your convenience, we have resident EV charging stations available for $310 per month, making it easy to keep your car charged and ready to go.

Guests are always welcome at Jackson! Please note that for the comfort of all residents, overnight stays are limited to 2 weeks at a time.

We make it easy to get the help you need. You can submit a maintenance request through the Resident Portal on our website, give us a call and connect with our AI system Avery, or call our office directly, and our team will be happy to assist.

At Jackson, our team is always here when you need us. For emergencies such as water leaks, fires, or situations requiring medical attention, our team responds within 24 hours. In any life-threatening situation, please call 911 right away. Your safety is always the priority.

For all other service requests, we work closely with you to schedule a date and time that fits your day, so everything gets taken care of as quickly as possible.

Yes, we'd love to welcome your furry companions to Jackson! We allow up to 2 cats or dogs per apartment. Out of care for all residents and their pets, some breed restrictions do apply. Feel free to get in touch, and our team will be happy to review the details. ESA and service animals are welcome without restriction.

Yes, there is a $50 monthly pet rent and a $300 pet deposit to get your furry friend settled in. Please note that ESA and service animals are not subject to these fees.

To ensure the comfort and safety of all residents and their pets, the following breeds are not permitted at Jackson:

• Akita

• American Bulldog

• Chow Chow

• Doberman

• German Shepherd

• Great Dane

• Husky

• Karelian Bear Dog

• Malamute

• Pit Bull

• Presa Canario

• Rottweiler

• St. Bernard

• Staffordshire Terrier

• Any hybrid or mixed breeds

Do keep in mind that exotic animals are also not permitted at our community, including reptiles, squirrels, ferrets, arachnids, rabbits, skunks, piranhas, birds, raccoons, farm animals, and poisonous animals.

We know your pets deserve a great home too! Jackson has a pet relief area and a pet washing station on site, making the everyday routine with your furry companion easy and enjoyable.

Jackson's amenities are anything but ordinary. From the Gallery, Mint Lounge, Social Tavern, and Skyline Lounge to Le Vinyle, the Co-working Lounge, and the Hang-Out Lounge, every shared space has been designed with the same bold, creative energy as the homes themselves. You'll also find a fully equipped fitness center that feels nothing like your average gym, a pet washing station, and BBQ grills for al fresco evenings with friends. Take a closer look at everything our community has to offer on our Amenities Page.

Yes, every apartment at Jackson comes with an in-unit washer and dryer, so you can take care of it on your own schedule.

Yes, bike storage is available at our community for $12 per month per spot, making it easy to keep your ride safe and ready to go.

Absolutely! High-speed internet is available at Jackson through your choice of provider. 

At Jackson Apartments, your deliveries are always in good hands. Our LuxerOne package system sends you an email, text, or app notification the moment your package arrives. From there, just use your unique code or the Smart App to open your locker and pick up your delivery at your convenience.

We offer studio, one, two, and three-bedroom apartments and townhomes, each designed with the same bold finishes and creative energy that make Jackson feel like no other community in the city. Head to our floor plans page to browse availability and find your perfect fit.

For a first look at what makes Jackson so special, check out our gallery page and see the bold, artful interiors for yourself. When you're ready to experience it in person, we'd love to schedule a tour and show you around.

While furnished apartments are not available directly through Jackson, we've got you covered with two convenient options. For short-term furnished rentals, Blueground is a trusted third-party option. If you're looking to add your own personal touch, our partnered company CORT offers furniture rentals to help you make your new home feel uniquely yours.

Yes, we put together community events and activities throughout the year for our residents, because life at Jackson is always better when the whole community gets to enjoy it together. Keep an eye out for updates from our team on what's coming up next.

Out of care for all residents, we ask everyone to be mindful of noise during quiet hours. Weekdays from 7:00 a.m. to 10:00 p.m. and weekends and holidays from 9:00 a.m. to 10:00 p.m.

We want everyone at Jackson to feel comfortable in their home. If you need to report a noise complaint, you can reach our courtesy patrol team OSG directly, send us an email, or give our office a call, and we'll take it from there.

Jackson is conveniently located near some great schools in the area, including Garfield High School, Washington Middle School, Leschi Elementary School, and Madrona Elementary School.

Jackson Apartments sits at the intersection of 23rd Ave and S. Jackson St. in Seattle's Central District, one of the city's most culturally rich and accessible neighborhoods. With a Walk Score and Bike Score of 92, daily life here is effortlessly connected. Neighborhood dining, local coffee shops, public art, and green spaces are all right outside your door. For daily essentials, you'll find Amazon Fresh in the building, Walgreens next door, and QFC, Safeway, and local mini-marts all within easy reach.

Getting around the city is just as seamless. The Judkins Park Link Light Rail Station is just blocks away, connecting you to Downtown Seattle, Capitol Hill, the University of Washington, and Sea-Tac Airport with ease. The Route 14 Metro bus stops directly outside our building, and I-90 and I-5 are both nearby for regional travel. Lime bikes and scooters round out your options for shorter trips around the neighborhood.

To ensure a comfortable environment for all residents, Jackson Apartments maintains a no-smoking policy throughout the community.